UK DELIVERY
We offer free delivery to mainland UK addresses for pieces purchased through our website. Your parcel will be sent by Royal Mail using a tracked and signed for service. We aim to dispatch parcels swiftly, usually within 2 working days. Your tracking details will be emailed to you once your parcel has been sent.
INTERNATIONAL DELIVERY
International delivery – may be available on selected items only and there will be additional postage and packing costs. Please do not purchase for international delivery without contacting us first as we will not be able to fulfil your order.
PACKAGING
Sometimes we use antique boxes in photographs, these are for display purposes unless stated otherwise. However, all purchases will be carefully wrapped & well presented with a new box provided where suitable. Please let us know if you have any special requirements that we can help you with.
Some items cannot be purchased directly through the website, these have additional delivery charges - please contact us for more details.
Collect in store
If you are able to collect in store you can select this option at the cart stage of the transaction. A Photo Id for example a driving licence or passport is required to collect your item in store.
Returns Policy
We are confident you will love your item, but in the unlikely event you're not completely happy with a purchase when you receive it, we offer the following returns policy:
You may return most items, within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. For full terms and conditions please see here.
You should expect to receive your refund within 10 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
All our pieces are used, consequently, pieces may show some signs of wear. We endeavour to give a true representation of each item in our photographs and product descriptions. Please contact us for clarification if you are unsure of an item prior to purchase.