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Shipping & Returns


Shipping 

Most of our items are available for delivery to a mainland UK address and have an option to add to your cart. When you place an order, enter your address and the shipping costs and estimated delivery dates will be be shown.

Most items can be paid for online and delivered to you. Just pop your items in the shopping cart and follow the instructions on the screens. When you click 'check out' it will show you the payment options.  Your order will normally be dispatched within 3 working days of payment and will be sent by a 'signed-for' service which will require a signature upon receipt. Please specify any delivery requirements with your order.

For international delivery or delivery details for pieces that cannot be purchased directly through the website please contact us

Collect in store

If you are able to collect in store you can select this option at the cart stage of the transaction.  A Photo Id for example a driving licence or passport is required to collect your item in store.

Returns Policy

We are confident you will love your item, but in the unlikely event you're not completely happy with a purchase when you receive it, we offer the following returns policy:

You may return most items, within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). The returned item should be resealed in the original packaging. A completed returns form must be included in the return package. For full terms and conditions please see here

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

All our pieces are used, consequently, pieces may show some signs of wear. We endeavour to give a true representation of each item in our photographs and product descriptions. Please contact us for clarification if you are unsure of an item prior to purchase.